Shipping and Returns

DESTINATION
RATE
United Kingdom
FREE
Worldwide
£10.00

 

We offer FREE delivery on all UK orders. It means we will deliver your Bubba Bambu items free charge anywhere in United Kingdom. We also ship worldwide and have a £ 10.00 flat rate shipping fee. No surprises at the checkout – not matter how big or how small your order is, you pay the same rate to get your item delivered anywhere in the World!

FREE Delivery within UK

We use only trusted and accredited carriers for our deliveries. We ship our products with Royal Mail within UK and for international deliveries we use International Standard Delivery and equivalent service oversees. The shipping time depends on your location and can vary from 1 – 5 working days in UK and 3 – 15 business days worldwide.

Your items will be dispatched within 48 hours from the complete payment. You will receive an email notification as soon as your item is shipped – then you know your Bubba Bambu goodies are on the way! Item delayed? No problem, please contact us and we will investigate it further!

30 Days Return Policy

We have 30 days return policy on all our products. It means you can return your item within 30 days from purchase for a refund or an exchange. All we ask for is that returned garment is unworn, unwashed and in original condition with all tags still attached, if applicable. Any item that appears to be worn, washed or damaged in any way won’t be eligible for a refund / exchange.

To proceed with your return, please email us within 30 days from purchase with your request and include the name on the original transaction and the order number. We will then assign you a return ticket to deal with your request more efficiently. We reserve the right to refuse your refund / exchange request if there was no prior communication from you before returning the item.

You, as a buyer, are responsible for covering the cost of sending the garments back to us. We recommend using trackable service as we cannot be held responsible for any items being lost in transit. Please pack your item securely and include the receipt, order number, tags and original packaging and send your items to:

Bubba Bambu
1 Wynsham Way, Windlesham
Surrey
GU20 6JX
United Kingdom

We will notify you as soon as your item arrives to our warehouse and deal with your request within following 24 hours. If your item is applicable we will credit the funds to your original payment method. If you have paid via debit or credit card, you should see the funds back in your bank account within few business days. If you have paid by Paypal, the amount will be credited to your Paypal account.

If you requested an exchange, we will send you the required item and size within 48 hours. We will contact you if the cost of exchanged item is greater than your original purchase to cover the cost, before sending the item to you. This does not affect your statutory rights.